What data is stored?
We store the Email, optional mobile number, selected classrooms, update consent, time and consent version you provide. Email and phone are optional individually; opting in requires at least one contact method and one classroom. Only completed channels are subscribed: Email only means no SMS; phone only means no Email; providing both registers both. No channels are subscribed without consent. Preferences belong to your signed-in account; only that account can read or change them through this interface.
Survey and membership reward points
We store your three answers, classroom, submission time, name, official-store member Email, optional phone, membership declaration and contact-purpose consent version, plus whether the classroom sign-in Email matches your member Email. Submit after joining the official store and consenting to this reward process. Data supports classroom improvements, identity checks, contact and the extra 10 survey points. The original 100 new-member points are awarded separately by the official store. Staff manually look up your Email in Cyberbiz, confirm membership, add points and record the result. Submission does not mean points have been credited. Register for membership on the official store.
Survey administration notices
Submitting or changing a survey creates a notice for staff. When Email sending is enabled, Resend sends only the classroom name, survey ID, time and private review link—not the respondent’s name, Email, phone or answers. This staff notice does not subscribe you to marketing. Data remains accessible only after sign-in and authorization.
How do I delete my survey?
Sign in, return to the three-question survey and select “Delete my survey and contact details.” This deletes that classroom’s responses, contact details, staff notices and review notes. Minimal official-store member ID, campaign and reward-result records are retained for accounting and duplicate prevention, without your original survey name, Email or phone. Each account manages its own classroom surveys; other accounts cannot read your answers or contact details through this interface.
Will I receive updates now?
This version only stores preferences; delivery is pending activation. Email, SMS and social channels are not connected and no updates are sent. Contact details and delivery settings will be confirmed before activation.
How can I stop or change updates?
Use the update preferences below the classroom to change topics, contact details or consent. “Stop all updates” cancels this account’s Email and SMS preferences. Contact official customer service to request deletion of other supplied details.
Who is responsible for this data?
Fit Monster is operated by Lichuang Intelligent Co., Ltd. Support: marketing@fitmonsterai.com.tw; +886 2 2266 0050.
Official store privacy policy ↗